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The hospitality property becomes a digital ecosystem that supports guests before, during and after their stay.
Hotels, resorts, holiday villages, campsites and hospitality properties are not simply places to visit, but experiences to enjoy.
Every property has an asset made of spaces, services, information and processes that digital tools can enhance while improving both the guest experience and internal organization.
The Digital Twin is the starting point for a digital ecosystem that brings promotion, guest services, training and operations together in one interactive environment.
Hospitality businesses often share common needs.
Everything starts with the property’s Digital Twin.
The digital copy becomes a space that integrates rooms, common areas, services, restaurants, spas, pools, documents, multimedia content and dedicated applications.
The experience does not end with the booking.
The Digital Twin continues to support guests and staff throughout the stay.
The Digital Twin lets guests explore the property before booking and understand its spaces, services and features.
It can integrate booking systems, quotation requests, direct contacts and custom calls to action, helping improve lead quality and conversion rates.
Before arrival, guests can become familiar with rooms, common areas, services and routes through the property.
During the stay, the Digital Twin can support wayfinding and make restaurants, spas, meeting rooms, sports areas and available services easier to access.
Every space can be enriched with photographs, videos, menus, information, events, offers, activities and bookable experiences.
The Digital Twin becomes a single access point for the property’s services.
The Digital Twin can support onboarding and training for operational staff.
Procedures, service standards, safety information and training content are placed directly in the context of the property’s spaces.
Internal procedures, technical documentation, systems and operational information can be organized in the Digital Twin, making work easier for maintenance teams, managers and technical staff.
Integration with IoT systems makes it possible to view data from building systems directly in the property’s digital representation.
Effective support for maintenance, control and energy management.
Dimensione3 integrates Digital Twins, the Software Platform and data already available within the property, turning hotels and hospitality businesses into digital environments that improve communication, guest services and operations at the same time.
Platforms can be deployed in the cloud or on premises, adapt to the property’s technology infrastructure and integrate with existing systems.
Digital ecosystem
Digital Twins
Dimensione3 Software Platform
TwinFor Training
TwinFor Knowledge
TwinFor IoT
Booking systems
Interactive multimedia content
Cloud and On Premise